Sofvie’s Privacy Policy
Last reviewed June 2024
Your privacy is critically important to us.
It is Sofvie’s policy to respect your privacy regarding any information we may collect while using our services. This Privacy Policy applies to sofvie.com (hereinafter, “us” , “we”, “sofvie.com”, or “{subdomain}.sofvie.com”) and any subdomains, associated or derivative domain names owned by Sofvie Inc. We respect your privacy and are committed to protecting personally identifiable information you may provide us through the platform. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our platform, how we use this information, and under what circumstances we may disclose the information to third parties. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This Privacy Policy applies only to information we collect through our services and does not apply to our collection of information from other sources. This Privacy Policy, together with the Terms and conditions, set forth the general rules and policies governing your use of our services. Depending on your activities when visiting our platform, you may be required to agree to additional terms and conditions.
Visitors and Users
Like most software operators, Sofvie c ollects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Sofvie’s purpose in collecting non-personally identifying information is to better understand how Sofvie’s visitors use its services. From time to time, Sofvie may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its applications. We will also use data collected from our users to analyze and predict trends using machine learning or other technologies. Sofvie also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users submitting content on the platform. Sofvie only discloses logged in user and visitor IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Sofvie’s applications choose to interact with Sofvie in ways that require Sofvie to gather personally-identifying information. The amount and type of information that Sofvie gathers depends on the nature of the interaction. For example, we ask visitors who sign in with a username and password to use our software. Signing up for an account is not done through any of Sofvie’s applications but personal data gathered during the registration process or pulled from third party applications may be used and stored by Sofvie.
Sofvie uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Security
The security of your Personal Information is important to us, and we have implemented security measures in order to protect their confidentiality, integrity and availability. These measures are in line with the ISO 27001 framework. Sofvie stores your data in datacenters located in Canada.
Advertisements
Ads appearing on our platforms may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Sofvie and does not cover the use of cookies by any advertisers.
Links To External Sites
Our services may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site or application. We strongly advise you to review the Privacy Policy and terms and conditions of every site and application you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Sofvie.com uses Google AdWords for remarketing
Sofvie.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Protection of Certain Personally-Identifying Information
Sofvie discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Sofvie’s behalf or to provide services available on Sofvie’s software, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Sofvie, you consent to the transfer of such information to them. Any transfer of information will be done with full compliance with the GDPR law, when applicable. Sofvie will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Sofvie discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Sofvie believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sofvie, third parties or the public at large. If you are a registered user of Sofvie and have supplied your email address, Sofvie may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Sofvie and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Sofvie takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. Sofvie will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Retention of Data
Sofvie will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Aggregated Statistics
Sofvie may collect statistics about the behavior of visitors to its applications. Sofvie may display this information publicly or provide it to others. However, Sofvie does not disclose your personally-identifying information.
Affiliate Disclosure
This site uses affiliate links and does earn a commission from certain links. This does not affect your experience in any way.
Cookies
To enrich and perfect your online experience, Sofvie uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Sofvie uses cookies to help Sofvie identify and track visitors, their usage of the platforms, and their access preferences. Sofvie visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Sofvie’s applications, with the drawback that certain features of Sofvie may not function properly without the aid of cookies. By continuing to navigate our applications without changing your cookie settings, you hereby acknowledge and agree to Sofvie’s use of cookies.
Business Transfers
If Sofvie, or substantially all of its assets, were acquired, or in the unlikely event that Sofvie goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Sofvie may continue to use your personal information as set forth in this policy.
Privacy Policy Changes
Although most changes are likely to be minor, Sofvie may change its Privacy Policy from time to time, and in Sofvie’s sole discretion. Sofvie encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Applicable Law
By visiting this website, you agree that Canadian laws, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Sofvie and you, or its business partners and associates. Any dispute related in any way to your visit to Sofvie or ways you interact with it shall be arbitrated by Canadian courts and you consent to exclusive jurisdiction and venue of such courts. Sofvie will notify customer of any legally binding requests for PII disclosure within agreed timeframes or according to contractual requirements unless bound by law, not to do so.
Your data protection rights
Sofvie would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Sofvie for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Sofvie correct any information you believe is inaccurate. You also have the right to request Sofvie to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Sofvie erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Sofvie restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Sofvie’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Sofvie transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us through any means described in the “Contact” menu on our website.